Petco

Petco in Orangeburg, South Carolina is located at 126 Medway Dr, Orangeburg, SC 29118. Reviews describe it as a place for pet supplies, with staff assisting customers in choosing dog food and handling heavy items. Dogs and cats are the only animals explicitly mentioned in the available clinic details and recent reviews.

Services

•Pet supplies shopping for dog and cat owners
•Help selecting dog food, including guidance on “healthier kibble” options (as described in reviews)
•In-store assistance with heavy items (for example, lifting a large bag into a cart)
•“Lots of animal choice to choose from” mentioned by a reviewer

Pricing

No published pricing information is available.

People

An employee named Louise is mentioned in a recent review for being kind and knowledgeable.

Reviews

Petco has a 4.4/5 Google rating from 144 reviews. Recent comments include positive feedback about helpful, knowledgeable customer service, a clean store environment, and good selection. Negative themes in recent written feedback include a brief “Disappointing” comment and a longer complaint describing rude or passive-aggressive interactions at checkout, delays at the register, and concerns about staff behavior around a customer’s service dog.

Reviews for Petco

Note: Showing the 5 most recent Google reviews out of 144 we track in total. Recent reviews may not be representative of overall sentiment.

Dianne Reardon

2 weeks ago

Went looking for a healthier kibble for our dog. A kind & knowledgeable employee named Louise spent some time showing me the options & giving some recommendations. Very good customer service. She helped me get the heavy bag in my buggy as well. Thank you!

Gary Pickering

3 weeks ago

Disappointing

MARANATHA ANATHAMA

1 month ago

There’s two individuals that work there that have been passive aggressively, rude to me one older, heavyset, woman who made me wait five minutes while she had a conversation with another sales associate and a person that had already paid. Once she was done with their conversation, which seemed like she held onto for quite a bit of time maybe over five minutes She started to walk at an angle towards the register from the other register diagonally. She said I can take you now. I then stood there and gathered myself and I was checking on my dog and she again said I’ll take you over here.. I said I heard you the first time. I walked over when she looked at my shirt that I was buying there that said one hell of a dad she hummed some sort of tune, like some sort of passive aggressive mockery towards me being a good father. I can’t exactly remember what I said after that, but it was nothing disrespectful. She then turned to my dog, passive aggressively and started to engage with him. I know he wasn’t wearing a service vest, but I told her that he doesn’t interact with people and that he’s a service dog and she let me know he didn’t have a vest on. I said, I know that. Then days later when I went in the store, there was a younger gentleman wearing glasses multitasking I gave him the courtesy of the day and he ignored me then as I was walking through the aisle with my dog that now had his vest on the woman from the other day that I was talking about originally greeted me. I greeted her back. I’m doing well and how are you? She ignored me. I went about my business as I came back after getting my items I saw her again and I said how are you? I’m doing well and she seemed angry to have to answer me and she greeted me back after doing so she threw a piece of cardboard that she was stacking in an aggressive manner. I went to the cash register. The young man who I originally greeted and didn’t greet me back waschecking me out as he was checking me out he acted very passive aggressively again. He wasn’t answering me. He was turning his back to me. I put my card in the machine and he turned his back and the machine to be in limbo so that I couldn’t finish my transaction until he returned or turned his back at me and faced me again. I said there must be something wrong because it’s not going through and then he pushed the button and I said oh it must’ve been you. Upon finishing my transaction as I turned the corner of the Register he had a dustpan that has a pole on it directly in the way that one might trip or one might have an accident where the dog becomes afraid because you might knock it over and one might get tangled up and have an incident. I noticed it due to the fact that I’m 100% disabled combat veteran from Iraq I’m very vigilant. I then let him know that he should be careful He has an obstacle right in the path and then I left the store. That being said, I’ll never buy an item from your store I’ll never use your products ever again. I’ll never return to your store ever again and I don’t care if you fire them I don’t care what you do. I’ll never shop at your store ever again because there’s been other incidents, but it just is one after another and this is the straw that broke the camels back. and I’m glad you asked me to do a survey and now I’m doing it. You can do with it as you will, thank you. Have a nice day.

Michelle Ann Frazer-Reid

1 month ago

Good customer service. Lots of animal choice to choose from. Clean and friendly

Olanda Robinson

1 month ago

Petco – Vets in Orangeburg

Clinic Overview

Services

Pricing

People

Reviews

Contact

Location

Animals Treated at Petco

Animals We Treat

Companion Animals

Pricing at Petco

Other Services

Opening Hours – Petco

Opening Hours

Reviews for Petco

Dianne Reardon

Gary Pickering

MARANATHA ANATHAMA

Michelle Ann Frazer-Reid

Olanda Robinson

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